📋 Overview

During the carbonisation of the Partner Portal, designers needed to rapidly prepare experiences for the first ERB session, including user flows and wireframes. To streamline this, I helped create the User Flow Library, a set of reusable Figma assets designed to speed up discovery and ensure consistency with the Carbon design system.

Role

  • Title: Senior UX Designer
  • Focus: Design system & early-stage UX validation
  • Scope: User Flow Library creation & ERB 1 enablement
  • Team: Product, Engineering, Design, ERB stakeholders

⚡ Problem

Designers needed to produce application flow diagrams, wireframe layouts, and Carbon-aligned components for ERB 1. Creating these from scratch was time-consuming, inconsistent, and slowed early validation, especially during the Lightning → Carbon migration.

🎯 Challenge: create a reusable system that accelerates wireframing and aligns early designs with the Carbon ecosystem.

🛠️ My Contribution

User Flow Library

Designed a reusable Figma library with flow diagrams, wireframe layouts, and Carbon component placeholders.

Template Integration

Embedded the library into a standard PRM template to standardize ERB 1 submissions and simplify iteration.

Collaboration

Worked closely with designers, product, and development teams to ensure assets reflected real-world ERB needs and component usage.

💡 Solution

The User Flow Library allowed designers to quickly assemble application flows and wireframes using consistent, Carbon-aligned components. It made early iteration and validation faster and provided a standard format for ERB 1 submissions.

User Flow Library example in Figma

🚀 Impact

Accelerated ERB 1 preparation across squads
Reduced wireframing time by enabling reuse
Improved consistency with Carbon design system
Enabled early validation of flows and interactions

🎯 The User Flow Library became a cornerstone for ERB 1, allowing teams to focus on experience validation rather than rebuilding components, and contributed to the successful carbonisation of the Partner Portal.